San Laurent Salon Policies

San Laurent Policies Cell Phones: In an effort to make each experience at San Laurent relaxing and enjoyable for all we ask that all cell phones be set to silent during your visit. If you must use your phone, we kindly ask that you use proper cell phone etiquette, which includes silent phone activity.

Children: We love children. Please be mindful of children when in the salon for their safety and the comfort of our other guests. Remember, this is your time. For long appointments, may we suggest making other arrangements for the little ones.

Pricing: Our prices at San Laurent vary by stylist, length and texture of hair. All prices are subject to change without notice.

Payment: We accept Visa, MasterCard, Discover, Debit, Cash and Check ($30 returned check fee). As of September 2014, we are no longer able to add gratuities to a credit or debit card. Gratuities can be accepted as cash or check only.

Gift Cards: All gift card sales are final. Gift cards must be present to redeem. (we are not responsible for lost or stolen gift cards)

Returns: We only guarantee our chemical services with use of professional products at home. If you are not 100% satisfied you may return lightly used products (1-2 uses or 30 days after purchase) for exchange only. We do not offer cash refunds for products.

First time clients: Please arrive 15 minutes prior to your scheduled appointment time to fill out our new client forms and to go over our salon policies.

Cancellations: All appointments will require a credit card at time of booking. We will require 48 hours notice for any cancellations. All no shows for any appointment will result in a full service charge to the card on file. Please be on time for all appointments. Otherwise we will not be able to accommodate you, resulting in a no show charge of the full price.

Promotions / Discounts: Students – 20% off with valid student ID (must be presented before sale is completed) Referral – 25% off coupon for each new client you send to us Thank you – 20% off coupon after first visit. **Coupons must be present and turned in prior to cash out. Coupons are valid for use on one service or one product. Coupons cannot be combined. Locks of Love – Complimentary wash and cut. Blow dry not included. Monday – Wednesday only Thank You!

508-865-6454 | Sutton Square | Sutton, MA 01590